SYSTEMS ONLINE — OPEN TO RELOCATE · UAE

Vikash Kumar
Dangi

IT Administrator EUC Engineer Microsoft 365 Administrator

5+ years keeping enterprise networks, identities and 500+ end-users running — across healthcare, education and corporate environments. Uptime-obsessed. SLA-driven.

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0+ Years experience
0+ Users supported
0+ Tickets / month resolved

01 · Profile

Built for uptime, tuned for people.

IT professional with 5+ years of experience in End User Computing (EUC), Microsoft 365 administration, Google Workspace Console, Active Directory, enterprise desktop support, IT infrastructure, network troubleshooting and IT operations — across healthcare, education and corporate environments.

Comfortable being the first and last line of defence for an organisation's IT operations: from domain administration and license support, to VPN and LAN/WAN troubleshooting, to keeping vendors and assets accounted for.

LocationRamgarh, Jharkhand, India
RelocationOpen to UAE
Emailvikashdangi@hotmail.com
Phone+91 82101 01161

Domains served

Healthcare · Higher Education · Corporate IT

SLA discipline

500+ monthly tickets resolved on-time, every cycle.

02 · Stack

Core skills & tools.

03 · Track record

Professional experience.

Desktop Support Engineer

May 2025 – Nov 2025

Team Computers Pvt. Ltd. · Ranchi, India

  • Microsoft 365 administration, user and license support
  • Active Directory user and computer management
  • Google Workspace administration support
  • VPN, LAN/WAN, printer and desktop troubleshooting
  • IT asset management and vendor coordination
  • IMAC activities and technical documentation

IT Executive

Nov 2022 – Jan 2025

Paras HEC Hospital · Ranchi, India

  • Supported 500+ enterprise users
  • Resolved 500+ monthly IT tickets while maintaining SLA
  • ERP, desktop, printer and infrastructure support

Desktop Support Engineer

Oct 2019 – Oct 2022

Sarala Birla University · Ranchi, India

  • Desktop, application, printer and infrastructure support
  • Windows deployment, system imaging and preventive maintenance

04 · Foundation

Education & certifications.

Education

Advanced Diploma in Computer Hardware & Network Management 2018 – 2019

MSME Tool Room, Ranchi

Diploma in Aeronautical Engineering 2015 – 2018

Bhubaneswar Engineering College

Intermediate (Arts) 2013 – 2015

Saraswati Vidya Mandir, Rajrappa

Certifications

Google IT Support — System Administration & Infrastructure 2022
Google Cloud Fundamentals 2022
Computer Networking — Google 2021

05 · Connect

Ready to strengthen your IT operations in the UAE.

Open to Desktop Support, EUC, IT Administration and Microsoft 365 / Google Workspace roles. Let's connect.

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